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How Teleradiology Services are Managed: An Inside Look at Workflow and Quality Assurance

Teleradiology Services

What Is Teleradiology?

Teleradiology consists of the transfer of imaging data and diagnostic results obtained through a radiological examination. Sometimes, a radiologist may not be present on-site at healthcare facilities to examine and infer results for radiological examinations. This may cause delay in diagnosis and treatment, which is especially disadvantageous in emergency situations. Teleradiology allows the transfer of data for the remote analysis and interpretation of images by radiology experts.

Workflow

A typical teleradiology workflow is explained below:

Patient condition assessment

When a patient arrives with a complaint, the attending physician records the patient's clinical data, such as medical history, signs and symptoms, any existing medication, etc. Based on this assessment, the urgency of the case is determined (routine, urgent, or emergency/STAT). Next, the physician refers the patient for a medical examination.

Preparations before radiological assessment

Before performing a radiological examination, certain preparations are required based on the type of test selected. These include checking the vitals like heart rate, blood pressure, pulse, etc. For contrast-enhanced tests, an allergen test is required for the contrasting agent used. In some tests, hydration or fasting might be required before the examination.

Performing the radiological examination

After the necessary preparations are completed, the radiological test is performed on-site by a technician. There are standardized protocols set to ensure safe and accurate diagnostic procedures. For emergency cases, pre-standardized adaptations are made to save crucial time.

Data transfer to radiologist

The images obtained after a radiological diagnosis need to be assessed by a licensed radiologist. Using teleradiology, a licensed radiologist assesses the radiology examination images remotely. The diagnostic images are sent to the radiologist electronically for further analysis.

Radiological review

Once the images are obtained, the radiologist carefully assesses them for abnormalities like swelling, extra mass, tissue rupture, etc. These abnormalities must be differentiated from artifacts to ensure accurate diagnosis.

Preparing the radiological report

After the radiological analysis is completed, the radiologist prepares a report detailing the results, inferences, and recommendations regarding the diagnosis. This report can be signed only by a licensed radiologist or a radiology subspecialist. The signed report is then converted into an encrypted format to ensure the patient's data safety.

Transferring the reports to the healthcare facility

The encrypted report is sent to the healthcare facility using PACS (Picture Archiving and Communication System)/RIS (Radiology Information System) or a secure email delivery system.

Who Needs Teleradiology Services?

Teleradiology services are extensively used by the following healthcare and related institutions:

  • Hospitals
  • Emergency Departments
  • Diagnostic Imaging Centers
  • Ambulatory Surgical Centers
  • Mobile Imaging Units
  • Rural Health Facilities
  • Specialty Care Centers
  • Research Institutions
  • Military Medical Units
  • Academic Medical Institutions
  • Occupational Health Centers
  • Prison and Correctional Health Facilities
  • Remote and Telemedicine Clinics

Quality Assurance Practices for Teleradiology

To ensure consistent quality in teleradiology services, the following measures are followed:

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